Healthcare Execution System

Workflows that complete themselves.Work doesn't fail. It stalls between systems. We execute until it's done.

Without MySquireSTALLED
Submitted
Payer hold
Follow-up
Approved
Paid

Work stalls between systems.

Payments get delayed. Staff keeps chasing.

No payer response
Manual follow-up required
Payment delayed
Call
Fax
EHR
+ payer portals
  • Executes payer calls, faxes, and retries automatically
  • Resolves holds, denials, and missing information in-flight
  • Continues until completion — no handoffs, no drop-offs

Bring a real claim or prior auth — we'll run it live.

Live in production
Convivio Health logo

Works with 80+ EHRs

Epic Systems
Oracle Health
MEDITECH
athenahealth
eClinicalWorks
NextGen Healthcare
Veradigm
TruBridge
Greenway Health
ModMed

Most workflows don't fail — they stall between steps.

The execution gap

This is where execution breaks down.

Inaction is your highest operating expense.

SubmittedDay 1
Payer holdDay 3
DecisionDay 5
No actionDay 12assigned to staff
Follow-up???
Paid???
7+ day gap ↓
Execution failure

7+ days*

Lost between payer decision and your team's next action

payer decision → no action
Operational cost

13+ hours per week*

Of manual recovery per physician — compensating for broken execution

Still manual

65%+*

Of prior auth volume still handled manually — no automated path after a 'Needs Info' decision

The gap between payer decision and action is where revenue disappears.

Sources: AMA (2024), CMS Interoperability & Prior Authorization Final Rule (2026), CAQH prior authorization research.

From call to completion — across systems and days.

Multiple touchpoints. Zero dropped workflows.

MySquire executes every step — across calls, faxes, and EHR systems — until the outcome is achieved.

Swipe timeline

REFERRAL INTAKE

Referrals processednot sitting in fax queues.

Inbound faxes are parsed, validated, and turned into actionable cases.

  • Referral data extracted automatically
  • Clinical context interpreted
  • Urgency classified for routing
  • Case ready for scheduling

Workflow Execution — Referral Intake

System UpdateReferral parsed
Fax transmission active
Workflow Execution

This lab report indicates elevated cholesterol markers. Consider evaluation for Familial Hypercholesterolemia (FH) if clinically indicated.

Patient

Sample Report

Date of Birth

1992-07-04

Key Date

June 10, 2024

Action Item

Review lipid panel and schedule follow-up if needed.

Mar 25, 2026, 01:18 PM

Lab Result · 2 pages

From +1 (650) 647-6392

Analyzed
0d857b1b-798b-47da-bc03-f88ac2941ca3.pdf1 / 2100%

Patient Report · Labcorp

Patient: Sample Report, 30756 · DOB: 07/04/1992

Date Collected: 06/10/2024 · Date Reported: 06/10/2024

Ordered Items: Lipid Panel

General Comments: Normal report with elevated cholesterol markers.

Cholesterol Total / Triglycerides / LDL Chol Calc flagged high.

Workflows don't fail in systems.
They fail in between.

Calls, faxes, and follow-ups break workflows — because no single system owns the outcome.

What happens today
Day 1Call placed
↓ hold...
✗ dropped
Day 2Call retry
→ faxed to payer
⏳ waiting...
Day 5No response
→ manual follow-up
→ missing data
Day 8Still waiting...
❌ STALLED

No owner. No follow-through. Payment delayed.

What MySquire does
EXECUTINGCall → Intake
↺ Auto-retry (attempt 2)
✓ Connected
EXECUTINGAuthorization request
→ Faxed to payer
⏳ Delayed response (payer backlog)
↺ Follow-up (Day 4)
✓ Auth received
EXECUTINGClaim submission
↺ Reprocess (missing field)
✓ Accepted
EXECUTINGPayment processing
✓ Payment received

Full ownership. Persistent execution. Payment completed.

MySquire owns execution — until the outcome is achieved.

Already executing workflows
in live healthcare operations.

Real execution. Real outcomes. Already deployed in production.

Live in production
1,200+ workflows per month
Deployed in real clinic environments

"MySquire maintained continuity of care even without interpreters — while eliminating delays and keeping appointments on track."

Convivio Health
Eric Bloom COO, Convivio Health
Read case study →

Running at Convivio Health and expanding across multi-site clinics.

Interpreter continuity maintained

● Deployed

Real-time interpretation via phone and web when in-person coverage fails. Appointments proceed without rescheduling or cancellation.

Deployed: Convivio Health

Missed calls handled automatically

● Active

After-hours and overflow calls answered, triaged, and scheduled. No callbacks required. Appointments captured without staff involvement.

Active: 24/7 patient access

Prior auth coordination executed

● Running

Payer calls placed, hold time handled, reference IDs captured. Authorization requests submitted without staff intervention.

Result: 3–5 day completion

Claims followed up automatically

● Active

Status verified via payer calls. Denials reprocessed. Next actions executed without manual follow-up.

Result: 15–25% faster payment

Built for healthcare operations.
Designed for regulatory confidence.

HIPAA-ready execution with human oversight, full auditability, and guaranteed workflow completion — not black-box AI.

Control

Human Oversight Built In

Critical decisions are escalated to your team — you stay in control at every step.

Escalation paths for every workflow

HIPAA-Ready by Design

No PHI leaves your environment. Runs in your AWS or on-premise infrastructure.

Zero data retention · Full encryption
Reliability

Nothing Falls Through

Every call, fax, and follow-up is tracked and executed — until the workflow completes.

100% workflow completion tracking

No Rip-and-Replace

Works with your existing systems — fax, phone, EHR — without any infrastructure overhaul.

Integrates with existing workflows
Accountability

Deterministic Execution

Every step is explicit, traceable, and accountable — not black-box AI.

Auditable decision path for every workflow

Full Audit Trail

Every action is logged — calls, transcripts, decisions — ready for compliance review.

Auth approved → claim submitted → payment received — all logged
HIPAA-ready ops
1,200+ workflows/mo
Deployed in production
Full audit logs

What healthcare organizations measure
after deployment.

Measured across live production deployments in healthcare operations

40%+
Admin time reduction

Calls, follow-ups, and coordination handled automatically

15–25%
Faster payment collection

Claims followed up, denials reprocessed, status tracked continuously

0.5–1 FTE
Capacity freed per clinic

Staff focus shifts from phone triage to direct patient care

All inbound calls captured and handled

After-hours and overflow routed, scheduled, and escalated automatically

Appointments proceed without interpreter no-shows

Real-time coverage maintained. Cancellations avoided.

Higher schedule utilization, fewer gaps

Automated reminders, confirmations, and rescheduling reduce no-shows

Value based pricing - Priced by outcome, not by token usage.

Direct ROI from measurable operational metrics.

Based on live deployments across Convivio Health and multi-site clinics.

Finish the workflows your systems leave incomplete.
End-to-end.

Works with your existing systems — phone, fax, EHR — and finishes workflows your team doesn't have time to complete.

Typical pilots go live in 2–3 weeks. No infrastructure changes required. · No long-term contracts. Start with one workflow.

Trusted in production at Convivio Health.